Testimonials
Hear from Satisfied Clients
Our commitment to personalized support, innovative solutions, and proactive management has helped clients thrive in an ever-evolving technology landscape. Discover how we have made a positive impact on their operations and learn why choosing Enstep is a decision that leads to long-term success.
One of the biggest issues for me when it comes to outsourcing IT services is the issue of trust. My company has been let down in the past by people who make great promises, say one thing and then do another. However, with Enstep there is trust! I trust them. They have done everything they said they would at the price they originally quoted. No hidden small print and no hidden costs. Our data is safe and easily recoverable in their hands.
Jason Jackson,CT Gaskets, Houston
I think the single most important benefit I have seen since moving to Enstep is that we understand what is happening. Ensteps’ qualified technicians have a great way of simplifying things into easy to understand language which helps us to better understand our system and its potential! This helps us to operate more efficiently thereby putting dollars on the bottom line.
The way your people streamline things is just refreshing. You could easily say that you “Take the teeth out of the IT monster”!
Enstep deserves the opportunity to earn your business! Customer service and satisfaction are a priority. I happen to work with Enstep both with my company as well as with a local 501c3 charitable organization I am involved with. Excellent customer service is realized by both entities. The benefits of having Enstep as our IT company far outweigh the cost of their service! Give them a try!
Bear Hebert, Du-West Foundation Services, Pasadena
We have nothing but good things to say about Enstep. Since moving our IT support to them, the overall scope of service has drastically increased. Our issues are dealt with quickly and efficiently with minimal – if any – downtime. The response time is excellent and the customer service is second to none. I would recommend Enstep to anyone looking for IT solutions – if you are looking for personalized service, Enstep is a good choice!
Raul Salinas, Hamilton Metals, Katy
We have been using Enstep to manage our IT needs at RAN Technologies for several years now. They are such a great group of people to work with, professional, knowledgeable and friendly. They are ready to assist with any issues we might have, either emergency or every day issues. It’s a pleasure to work with them. We highly recommend Enstep for IT support.
Ann Neimer, RAN Technologies, Houston
Outstanding service and unwavering support
Enstep Technology Solutions has been an invaluable partner for us during a period of significant transition and challenge. When our long-time CIO departed unexpectedly, Enstep stepped in and immediately provided the stability and strategic leadership we desperately needed. Their expertise and dedication were evident from day one. Their team of professionals picked up the pieces and masterfully handled all our support needs. Thanks to Enstep, we were not only able to maintain our operations smoothly but also position ourselves for our next phase of operation. Their role in our journey cannot be overstated, and we highly recommend Enstep Technology Solutions for their outstanding service and unwavering support.
Price Naquin
Having a capable provider that can handle new employees, terminations, phishing emails, and installations of software has transformed my business. We had a one man shop before, and we were always “waiting” for service. Enstep however have excellent support desk personnel. They call you right away, and if they don’t get you they email you and then call you again. They won’t stop until they can solve your problem. This is so important to me, the fact that when I need you guys on something, you always address it immediately.
Pauline Sullinger, Frankel Building Group, Houston
For our business, hiring someone to manage our IT needs full-time is not a cost effective solution. Enstep provides a cost effective solution with the expertise and support that we need to keep our business running smoothly. I manage a virtual office in two locations in addition to our business office and Enstep provides excellent support for each of those environments. Utilizing Enstep for our IT needs has removed the worry of backing up our data and the time required to manage the infrastructure and allowed us to focus on our business.
Enstep has provided a full platform of services, from infrastructure planning to website design and hosting. It is a one-stop technology department that other companies could not match.
Rather than worry about your technology platform, hire the professionals to assist you with all of your IT needs.
Marcus Goering, CMC Railroad
It is easy to recommend Enstep to anyone who asks as they provide reliable support and timely resolution of issues. The entire team is extremely knowledgeable and offers constructive information on processes which will enhance our services and management.
If you want a company who will work with you to move your business forward, look no further. Enstep has taken the extra step of maintaining our entire physical IT infrastructure within the office as well as maintaining our data and security in the cloud.
I would highly recommend Enstep in a heartbeat to anyone with sophisticated IT needs.
Elva Godwin, Jenkins and Kamin Law, Houston
Enstep has met and exceeded our expectations on all counts
Peace of mind is very important when it comes to matters of IT solutions and Enstep is able to give JDF just that. We know that any issues that arise will be addressed quickly and efficiently with minimal to no disruption to our day-to-day environment. Enstep works with you to support your business, they cater and customize to fit the company’s needs and they don’t follow a generic template “services we provide”. They take time to understand the business you are in and how they can add value to it.
One of the most important aspects of Enstep is that they C.A.R.E. – Communication, Attentiveness, Responsiveness, Effectiveness. In our business, those 4 words are the key to success. Enstep has met and exceeded our expectations on all counts. If you want to have peace of mind, if you want to work with a company that customizes its business to support yours, a company you can trust to provide the information/software you need then you need not look any further.
Brian Ellenburg, JDF
