Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative....
With the unprecedented increase in cyber security issues, it’s essential to determine your business network vulnerability. Otherwise, hackers and other cybercriminals can exploit your system’s security vulnerabilities and gain access to sensitive information. It’s...
With the fast-growing technology, businesses need smart tech tips to outdo their competitors. These smart systems help in the planning and marketing strategy to reach a wide range of customers. Besides, most of them are cheap, which is advantageous for small business...
