How to Create an IT Assessment Checklist

Have you been procrastinating in conducting an IT assessment? An IT assessment is a detailed document that pulls together all the components of your IT network to determine what an organization has, how it’s being used, and how it can be improved for the future. This includes software and hardware, data storage, and security as well as feedback from users on what works and what isn’t working well.

Your IT assessment is like a roadmap of where you’ve been and where you’re headed. Ready to get started? Share on X

Your IT Assessment Checklist

Your business success is tied directly to technology. The challenge with that is that data requirements have outgrown current IT infrastructure and the cost and complexity to upgrade is daunting and often postponed.  

Software and Hardware Inventory

This phase of the IT assessment documents all the software and hardware owned by the organization, including every computer, server, router, switch, and Wi-Fi access point. Document every operating system, including the version number, software on the servers, and any important desktop software. Confirm that the number of software licenses matches the software that is in use.

Backup and Recovery

Data storage and business continuity are crucial components of any IT network. An assessment should include the amount of data being managed, where it is stored, and how it is backed up. Security precautions and current disaster recovery plans should also be a part of the assessment. A common way to protect critical data is to use two identical, or redundant, servers. If one server crashes, the other can be utilized. Another option is a hybrid cloud backup system, where data is backed up on a hard drive an on the cloud.

User Access

Which employees have access to your network? Talk to a representative group of employees for their opinions about the current system. Ask them how they usually access the network, what they like about it, what they don’t like and what changes they would like to see. Your employees are often aware of vulnerabilities before anyone, so ask them if they think the network is secure. During your IT assessment, document all security hardware or software in use to stop intruders and monitor intrusion attempts.

Maintenance

Current maintenance schedules, planned system upgrades, and updates to the IT network need to be included in your IT assessment. This is primarily a budget assessment. For example, supporting different versions of operating systems and different brands of computers can be expensive compared to supporting standardized desktops and laptops all with the same operating system.

Pro Tip: In some cases, you’ll find that the cost of buying new systems can be recouped by reduced IT maintenance.

IT Consulting

Technology decisions can be daunting, which is why most small to medium-sized businesses use an outside IT consultant with a fresh perspective.  Through on-site analysis and interviews with key figures, their report should define IT operational goals and identify current technology gaps.

Connect with us to get started on your IT assessment and start preparing your business for growth.

Related Posts

Top Technologies Transforming Customer Service Today

Top Technologies Transforming Customer Service Today

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative....

Managed VS On Demand IT Services: What’s Better?

Managed VS On Demand IT Services: What’s Better?

At Enstep, we understand the critical role that IT services play in the success of businesses today. With the ever-evolving landscape of technology, companies face the decision of whether to opt for managed IT services or on-demand IT services. In this post, we'll...

Are On-Demand IT Services Worth It?

Are On-Demand IT Services Worth It?

At Enstep, we understand the importance of making informed decisions about your IT needs. One question that often arises is, "Are On-Demand IT Services Worth It?" The answer is that it depends on what you're looking for!  In this blog post, we'll delve into this topic...

FIND OUT WHAT YOUR BUSINESS SHOULD EXPECT TO PAY
FOR HOUSTON TECH SUPPORT

Give us a call and discover how great local IT services and computer support can be!