New malware infects via browser

As technology and programs become more sophisticated, so do the viruses and malware that affect them. Traditional malware is transmitted as a program that users have to download onto their system. A new malware program has been developed to transmit over Facebook, and...

Minimize risk by backing up data

Business Continuity Planning (BCP) - a plan on how to keep your business operational during any adverse conditions - is an important process that every small business should implement. One of the major aspects of this is where you should backup your business’s data....

Customer service going social

Social media is a part of daily life for the vast majority of people and businesses. It’s the perfect platform for businesses to gain exposure to a large pool of potential customers, while being able to interact with their existing customers. One use of social media...

Assistants go virtual, bonus for you

Entrepreneurs are a tough bunch, the majority have left stable jobs with guaranteed pay to pursue something they believe in. While there’s no one reason why they go into business for themselves, one of the most popular reasons is that they want to be in control of...

Trojan could force users offline

July 9. That’s the date the US FBI plans to shut down the Internet, for some users at least. In January, the FBI and Estonian authorities managed to shut down one of the largest malware infections seen to date. The major feature of this malware, called DNS Changer, is...

4 useful BI SaaS solutions

Business Intelligence (BI) has traditionally been the domain of big companies. It was costly to implement, required highly skilled employees who were in short demand to conduct it, and the software was incredibly complex. That’s all changed in the past few years due...

Internal threats can harm your network

Security of data and networks, an issue that companies are taking seriously. They’re going to great lengths to protect themselves from external threats and are, for the most part, safe from them. And yet, there are still stories about how businesses are being infected...

Critical BCP elements not in your plan

Business Continuity Plans (BCP), plans on how to provide a stable service, or recover after adverse actions, have become top of mind with many managers. Businesses have adopted such plans, or are in the process of implementing one, but owners may have missed some...

Should Companies Block Social Media?

Social media is one of the most important communication tools of the modern era. Companies use it to connect with customers and like minded individuals, all in the name of building trust in their brand and products. While almost every company has a social media...

Efficient Collaboration in Six Steps

Collaboration isn’t a new concept. Managers and employees have been working together towards a common goal for as long as we can remember. With the heavy integration of modern technology, businesses have been taking advantage of all the various virtual options...

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